How can we help?
Everything about ordering a sofa, custom sizes, delivery across the UAE and caring for bouclé and corduroy. Can’t find your answer? Our team replies every day.
Ordering and payment
How do I order?
Choose the format, the colour and the seat comfort on the product page, add it to your cart and pay online. Your sofa is then handmade for you, and we agree the delivery day with you.
Is there anything to add at checkout?
No. The price you see is the price you pay, with delivery and installation included.
Handmade for you
Do you keep sofas in stock?
No: every sofa is handmade by our workshop when you order it, in the format and colour you chose.
Can I order another size or shape?
Yes: ask for a custom sofa. Send us your measurements and we reply with a drawing and a price.
How long does it take?
Three to six days from your order to your living room, making and delivery included.
Delivery and installation
How much is delivery?
Nothing: delivery and installation are free, in all seven emirates.
Do you deliver to every emirate?
Yes, to all seven emirates, and delivery and installation are always free.
Can you take my old sofa away?
Ask us when you book your delivery slot.
Will my sofa fit in the lift and through the door?
Measure before you order: the width and height of your front door, of the lift door and of the inside of the lift, plus any tight turn in a corridor or stairwell. Compare them with the sizes on the sofa page. Comfo comes as separate modules, each one easy to carry.
Fabrics and care
Which fabric with children or pets?
Every one of our fabrics has its strengths: corduroy brushes fresh along its ribs, and bouclé hides small marks beautifully. Tell us how you live and we help you choose.
Which fabric for dust, sun and AC?
Bouclé and corduroy both love a weekly vacuum: a soft brush nozzle lifts dust and sand from the loops and along the ribs. Light colours show less fading near big windows, and every fabric is chosen to live with long hours of air conditioning.
Will the colour fade in the sun?
Strong, direct afternoon sun fades every fabric over time. A sheer curtain keeps colours deeper for longer.
How do I clean a bouclé sofa?
Vacuum it once a week with a soft brush nozzle on low suction, so dust and sand never settle in the loops. Blot a spill straight away with a clean, dry cloth, without rubbing. A throw on your favourite seat keeps it fresh between cleans.
How do I look after a corduroy sofa?
Vacuum along the ribs once a week with a soft brush nozzle, then smooth the pile with a soft clothes brush in the same direction. Blot a spill straight away with a clean, dry cloth, and plump the cushions now and then.
Talk to a real person
Questions about a size, a fabric or an order: write to us, we answer the same day.
WhatsApp
The fastest way to reach us: photos of your room welcome.
Email
For orders, custom sofas and interior designers.
Opening hours
Our team answers every day.
Every day, 9am to 9pm
Interior designers and architects: tell us about your project. Start a project






